Troubleshooting

We understand that with any product there may be some issues with either the installation or just the fact that in time something may have been worn down or damaged. We have pulled together a selection of easy to follow videos that will hopefully help to resolve any problems and get our sliding doors back to working as they should.

How to install soft close

How to reset soft close

How to adjust soft close

How to clean the trackset

How to adjust your door height – Double sided doors

How to adjust your door height – Single sided doors

How to correct bowed door frames

How to enable anti-jump flags

How to put in a door

How to replace the bottom guides